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Find out answers to commonly asked question

Answers

Do you have questions about your computer? Most people who visit our site do! Because of that we have decided to provide you with an easy to use list of questions for you to browse. Please select a topic below to start finding your answers:


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See how ACS can help you immediately through remote assistance

Remote

ACS has provided our customers and business with expert service for over 20 years! Now we can help you with your problem while you sit in the comfort of your own home
We have purchased software and provide it free to you our customer. To see how you can use remote assistance to make your life easier use the link below:


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ACS offers great web site servies

Downloads

The Internet is a huge place, and finding useful tools and software can sometimes be dawnting. We have include dowloads for: remote assistance, web browser add-ons, virus utilities and much more....

If you don't find the answer please call


To ease the process of having your computer repaired we have compiled a list of questions and answers that people ussually ask us when we begin a repair.


What should I bring when I drop off my computer?
When you decide to bring in your computer for service at Action Computer please bring in the following:

  • Laptop/Desktop (just the tower part)
  • laptop Charger
  • Any software you may need to be re-installed
  • Any other problematic device

At Action Computers, we have all the monitors, keyboard and mice we need to test your machine, so you may leave them at home.

How does the repair process work?
When you drop of your computer for repair, we inspect it and point out any major defects we notice.  We then proceed to run diagnostics on the machine to ensure you are returned a fully functional computer back.  After all of tests have been completed, we will calculate a bill for the complete repair.
After we have figured out a price for repair, we will call and wait for approval by you before we start the actual repair. 
We do charge a minimum fee to run all the tests.  We will wave this fee if you elect to have the repair done!

Where is Action Computer Services located?
We are located off of Lisbon Street in Lewiston.  We are directly across from the Holy Cross Church at the top of the hill.
If you are coming from the west, we are on the left two lights after Dunkin Donuts.

How long does a repair usually take?
It is difficult to say how long a usually repair takes.  It depends on the type of repair.  If your repair does not need a parts ordered than typically it takes a day or two. 

However, if we need to order a particular part, than it can take several days more to complete the order.